Up-to-date information for end consumers

Dear customers,
Dear friends of traindee®

Due to our specialization in a pure production company, we only supply dealers, veterinarians, dog clubs as well as dog schools and trainers, etc. with a valid business license.

For inquiries about purchasing conditions, please contact us at [email protected]

 

Shipping costs and delivery time (consumers only)

We will ship the in-stock goods you ordered within 2-5 working days with selected delivery partners at a flat rate, which is also shown on the shopping cart page.

We do not ship partial deliveries! If your order contains products that are not in stock at that time (“On Pre-Order”), the entire order will not be shipped until all ordered products are available at our warehouse.

For products marked “On Pre-Order”, we cannot provide an exact delivery date, but will ship immediately upon availability on a first-in first-out basis.

Delivery times indicated directly on product pages are the time until we have the goods back in our warehouse ready for shipment.

Please understand that we can only accept orders with a minimum order value of € 34,- (excl. shipping costs).

Currently we deliver to the following countries with dpd, GLS, DHL, post.at and other transport providers.

You can see the final shipping costs in the order overview.

Destination CountryCosts (incl. tax)Standard delivery time (working days)
Austria€ 4,921 - 2
Belgium€ 15,482 - 3
Bulgaria€ 15,482 - 3
Croatia€ 15,483 - 4
Cyprus€ 15,484 - 5
Czech Republic€ 15,482 - 3
Denmark€ 15,482 - 3
Estonia€ 15,482 - 3
Finland€ 15,483 - 4
France€ 15,483 - 4
Germany€ 11,882 - 3
Greece€ 15,483 - 5
Hungary€ 15,482 - 3
Ireland€ 15,483 - 4
Italy€ 15,482 - 3
Latvia€ 15,482 - 3
Lithuania€ 15,482 - 3
Luxembourg€ 15,482 - 3
Malta€ 15,482 - 3
Netherlands€ 15,482 - 3
Poland€ 15,482 - 3
Portugal€ 15,483 - 5
Romania€ 15,483 - 5
Slovakia€ 15,482 - 3
Slovenia€ 15,482 - 3
Spain€ 15,483 - 4
Sweden€ 15,483 - 4